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Employment Opportunities

Gain valuable experience and develop new skills.

Current Employment Opportunities

 

 

JOB DESCRIPTION
POSITION: SENIOR’S SERVICE HELPER - SSH
STARTING DATE: September 1st, 2018
REPORTING TO: Executive Director
DATE OF POSTING: August 1st, 2018
SALARY: $17.00 per hour
HOURS OF WORK: 21 hours per week (flexible hours). This is a seven month part-time contract position.
Mileage will be paid
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The programs and services of The Help Centre (THC) are intended to build a stronger community by giving low-income residents the necessary tools to increase their well-being, enhance life skills, reduce barriers to employment and provide housing and financial stability and strength their capacities to face daily challenges more efficiently.
THC does not only want to address the needs of our clients by providing them with temporary solutions or short-term life improvements. Our ultimate goal is to increase our clients’ self-confidence and engage them to continue enhancing their abilities, capacities and skills to enhance quality of life in a permanent and stable way, in order to produce a positive impact in our community.
Through our different programs and services, such us: Partners in Learning, financial literacy, Support-for-Seniors, affordable housing, utility-disconnection prevention, we educate and train our clients on how to take care of their finances, to manage challenges they face and to make better financial and personal decisions. By building their skills in these areas, we are improving their capacity to become self-sufficient. Many of our interventions mean clients can now access long-term income and housing supports, versus temporary, short-term solutions; our programs and services focus on sustainable solutions to improve housing and income security.

POSITION SUMMARY
The SSH has the primary responsibility of assisting and supporting low income seniors to gain access community services relating to health, wellness and finances to improve quality of their lives and remain self sufficient.

KNOWLEDGE AND ABILITIES
The applicant must demonstrate:
 A strong knowledge of services and resources in Northumberland County;
 a positive attitude towards low income seniors with multiple needs;
 an ability to communicate and relate, in an empathetic manner, with seniors;
 a commitment to social equity and justice, and
 a commitment to clients’ services that are offered with dignity and respect.

MINIMUM REQUIREMENTS
 Post-secondary education in social service or related field or equivalent
 2 years’ experience as a social service position or equivalent
 Experience working with vulnerable seniors
 Good interpersonal and communication skills
 Access to reliable vehicle, a valid driver license, and a clean drivers abstract
 Willing and able to use own vehicle to travel offsite and transport clients as necessary
 A satisfactory Criminal Reference Check including a Vulnerable Sector Search
 Ability to work flexible hours to meet client needs
 Experience dealing with confidential information
 Basic computer skills (Word and Excel)
 Data and record management skills
 Critical and out of the box thinking and problem-solving skills
 Good team-work skills
 Ability to communicate openly and effectively

DUTIES AND RESPONSIBILITIES
 Receive referrals from other agencies
 Refer clients internally to other programs of our agency
 Interview and assess client eligibility/suitability for the program
 Assess and identify client needs and develop a plan to address them
 Maintain and create new partnerships with other community agencies
 Inform seniors about available and relevant community services
 Review seniors’ monthly income and expenses and do recommendations on how to better manage their budget
 Assist client in accessing other services
 Assist client with meal planning and grocery shopping
 General advocacy and complete forms as required
 Attend appointments and meetings with the client as needed within Northumberland County
 Obtain consent from the client for sharing of confidential information to other agencies as needed

 Follow up with client to ensure needs have been addressed appropriately
 Maintain client confidentiality

ADMINISTRATIVE RESPONSIBILITIES
 Maintain current and accurate program statistics
 Maintain appropriate client records
 Write program reports as required
 Perform other program-related duties as required
 Answering the phone and assist walk-in clients and complete client intakes when needed
 Report regularly to the Executive Director

We are an Equal Opportunity Employer. If you are interested in the above position, please mail, fax or email cover letter and resume to:
Patricia Orantes
Executive Director
1005 Elgin Street W, Unit 301
Cobourg, ON K9A 5J4
patricia@thehelpcentre.ca
Fax: 905-372-2205
Deadline to receive: August 16th, 2018 at 5:00pm
ONLY QUALIFIED APPLICANTS WILL BE CONTACTED
NO FOLLOW UP TELEPHONE CALLS OR EMAILS PLEASE

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