Consumer Law

Your Legal Rights

Link

Consumer Debt

Drowning In Debt? (Law Help Ontario)
Link

Credit Counselling and Debt Settlement Services (CLEO)
Link

Payday Loans (CLEO)
Link

Credit Repair (CLEO)
Link

Collection Agencies

Your Rights (Consumer Protection Ontario)
Link

Credit Reports (Consumer Protection Ontario)
Link

Other Consumer Issues

Unfair Practices: When Sellers Break the Rules (CLEO)
Link

Buying/Leasing Used Vehicle (CLEO)
Link

Motor Vehicle Repairs (CLEO)
Link

Door-to-Door Sales (CLEO)
Link

Telephone and Internet Scams (CLEO)
Link

Links & Forms

Filing a Consumer Complaint (Consumer Protection Ontario) *including collection agencies*
Link

Ontario Motor Vehicle Industry Council (regulates motor vehicle dealers)
Link

Commissioner for Complaints for Telecommunications Services
Link

Ombudsman for Banking Services and Investments (helps resolve complaints for participating banks and investment firms)
Link

Local Resources

Law Help Ontario (assistance and advice when being sued/suing)
Link

JusticeNet (lawyer/mediators/paralegals offering discounted rates for low-income clients)
Link

Law Society Referral Service (30 minute free initial consultation with private bar lawyer/paralegal)
Link

*Contact NCLC to see if we can help you with your Consumer Law issue

Not sure the type of legal help you need?

Call our office and our staff will help to guide you. Our telephones are answered
every Monday to Friday from 9 am to 5 pm.

Phone us at: 905-373-4464 | Toll-free: 1-800-850-7882

Disclaimer:
This site is designed and operated by the Northumberland Community Legal Centre for your information purposes only.  It is NOT intended to be relied on as legal advice. Any use of or reliance on this site, the contents of this site or the information provided through this site shall be at your sole risk.  NCLC updates in the information on this site as often as possible, but makes no representation or warranty of any kind regarding this site, the contents of this site or the information provided through this site.  While we make best efforts to verify all information provided on this site, there is no guarantee of accuracy.

Please Note:
Contacting the Legal Centre by email does not mean that we represent you unless we have agreed to do so and a retainer has been signed. Unless you have already retained the Legal Centre, no information in an email will be considered confidential. Please do not send information without first contacting the Legal Centre by phone and getting consent.